Hi, I’m Stefan!
RSRCHR is my boutique that incites insight through user research + service design.

 
 
 
 
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About

I’m an anthropologist turned user researcher. I work my magic at the intersect of anthropology, UX, systems thinking, and service design.

Experience

For the past 5 years, I’ve been applying research to digital and social challenges. That includes client services, leading research in-house, and academia.

 

What can a RSRCHR do for you?

 
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define the right offering

Use the combined power of user research and service design to fully align your offerings and audiences needs.

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ensure great usability

Ensure your designs meet your business goals while being accessible and enjoyable for your customers.

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build a healthy workplace

Putting people first, so the back-end of your operations meets the front-end of your service offering.

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Stefan is one of the best people I’ve ever had the pleasure to work with. He is generous, sharp, open to new ideas, professional, and kind.

Meredith Beyer-Alldridge
VP Customer Experience, Xello

 
 
 

 How It Works

  1. Kickoff - We begin our engagement by getting to know each other, and formulating what we want to achieve together

  2. Planning - Based on what we learned from the kickoff, we’ll create a research that reflects the goals, timelines, methods, and next steps for the project

  3. Research - We’ll recruit participants, moderate sessions, and analyze data in collaboration with your teams (or solo!) to keep everyone involved & in the loop

  4. Share-Out - We host a final share of research outputs, service designs, and any other outcomes, artifacts and insights we create along the way

 
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I couldn't recommend Stefan more highly as a researcher for any project or organization. We were so lucky to benefit from his talent at TWG.

Liam Thurston
Creative Director, TWG

 
 

 

Let’s see some research in action, shall we?

Let’s work Together

Looking to incite insight?

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